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1.
Effective Professional Selling Skills
 
This is an action-packed course is designed to develop effective selling skills. Participants will learn to display positive mindset as a sales person, use various channels to find prospects, make effective sales appointments and sales presentations, overcome objections, close the sales and provide vital after sales service. This will include a selling game program which will put participants in a real-life like situation where they need to put their selling skills to test.
 

   

1.
Effective Telemarketing
 
This is a specialized training course targeting the growing need for telemarketing skills. Participants will be able to demonstrate positive attitude, set goals and plan tele-calls, manage time, work area, prospect list and information retrieval, make effective sales call and qualify customers, communicate and present products or solutions confidently.
 

   


Effective Telephone Style

This course is tailored for front line staff or all employees who have to answer the telephone daily. Participants will be able to learn effective techniques in handling enquiries, complaints and difficult customers through proper usage of the telephone.
 

   


Effective Customer Service

This course is the answer to the current need in the market. Effective customer service is very important for repeated sales and choices of life insurance services by customers. Regardless of the products or services, often the only thing that separates one company from another is the quality of the service to the customers.
 

   

1.
 Effective Supervisory Skills
 
*This course is designed to educate and improve the supervisory skills and responsibilities of junior management and supervisors. The intensive training will be able to contribute effectively in developing essential skills for boosting productivity
 

   

1.
 Effective Communication Skills
We are as good as we present ourselves to others, be it customers, co-workers, subordinates or superiors. Unless we are able to communicate effectively and present the quality of our message, we will be like empty vessel, sounding a hollow tune. Effective communication is vital in all situations and the two key aspects of effective communication are the Quality of message and the Presentation of message. This program will provide the tools to develop effective communicators.
 

   

1.
 Effective Team Building & Motivation

This course will provide the necessary tools for employees to work as a team and maintain a high level of motivation, ultimately resulting in customers’ repeated business. At the end of the course, participants will be able to be aware and practice good personal and team habits in order to survive in current working environment.
 

   


Indoor Motivation Training


   


Outdoor Motivation Training